CrackleFree

email info@cracklefree.com   tel 0845 638 1801
fax 0845 638 1802

FAQ Frequently Asked Questions

These are the most frequently asked questions about CrackleFree. For other sources of help please see the Support page.

Q: What level of expertise is required to run CrackleFree?
A: You should have a general familiarity with Microsoft Windows, and preferably with programs like email and word processing. You need to be able to setup one of more Contact List files, which are text (CSV) files containing names, phone numbers, etc.

Q: What level of expertise is required to setup my Provider(s)?
A: You need to create an account with one or more online 'Providers', who are companies on the internet who offer, for example, web to SMS services. This will require familiarity with web browsing and the ability to create and pay for a suitable account. For more information see the Providers page.

Q: How long do SMS messages take to get to each person?
A: This will depend on the company you use (the 'Provider'), the mobile phone operator(s) involved, the amount of network traffic, etc., but can often be just 1 or 2 seconds.

Q: How much does it cost to send an SMS?
A: Most providers charge between 5p and 10p (UK) per message, depending on the number of messages bought. With most Providers you will need to buy 'credits' in advance of sending, i.e. you buy a number of pre-paid messages.